Providing Innovative Products and Solutions to the Power Electronics Industry
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the checkout page where you will be offered shipping method choices and their prices.
Click the My Account link at the top right hand side of our site to track your order.
Please see each individual item page for information on the availability of each item. After placing your order, you can click the My Account link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
Click the My Account link at the top right hand side of our site to view orders you have placed. Then click the Change quantities / cancel orders link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
Backordered items are those which are unable to be delivered by the requested due date. Order delivery will be confirmed once a shipment date is provided by the manufacturer.
Click the My Account link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If your order displays your package tracking numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
Click the My Account link at the top right hand side of our site to track your order. Be sure that all of the items in your order have shipped already. If your order displays your package tracking numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
To navigate this website, simply click on a category you might be interested in; located on the top, left & bottom of our website. You may also type a keyword into the search box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.
QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow".
After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. To the bottom left of the shopping cart you'll see a box where you may enter your coupon code.
Click the My Account link at the top right hand side of our site to edit your account information.
Click the My Account link at the top right hand side of our site. Under the login box you'll see a link that says Forgot your password? Click here. That link will send an email to you with your password.
Please see our Terms & Conditions. No goods can be returned without an RMA (return material authorization) from the sales department. Returned items may be subject to shipping and/or restocking fees.
We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.
This website is protected with SSL (secure socket layer) encryption, the highest standard in internet security. You can see our certification by clicking the Secured link at the bottom right of our site.
During the checkout process you may choose any of our current payment options including credit card payments, Pay-pal, electronic funds transfer (EFT) or wire transfers. Credit cards and Pay-pal purchases are processed at checkout. EFT or wire transfers are the responsibility of the client. You will be reminded at checkout to complete your payment through your banking institution. Please note that we will not ship your order until we receive payment from you.
We only charge sales tax if you are located in Canada. All other clients must provide a federal tax identification number and/or settle tax charges independently.
Please see our Terms & Conditions. Should you have further concerns please contact our customer service department by using the Contact Us link at the top right of our site.
Click the My Account link at the top right hand side of our site to print invoices.
Your credit card will be charged within 24 hours prior to shipment of your item(s).
